Privacy Policy

1. Introduction

Welcome to fd44, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how fd44 collects, uses, stores, and protects your personal information when you access or use our website at fd44.bet. By registering an account or continuing to use our platform, you confirm that you have read and understood this policy in full.

fd44 is committed to maintaining the highest standards of data protection and privacy. We process personal data only for legitimate, stated purposes and apply strict technical and organizational measures to ensure your information remains safe at all times. This policy applies to all users of the fd44 platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

2. Information We Collect

To provide you with a secure, personalized, and compliant gaming experience, fd44 collects the following categories of personal information:

• Identity information — full name, date of birth, national ID or passport number, and age verification data confirming you are 21 years or older.
• Contact details — email address, mobile phone number, and residential address within Bangladesh.
• Financial data — payment method details such as bKash wallet numbers, Nagad account identifiers, Rocket numbers, Upay account details, and bank account or card references used for deposits and withdrawals.
• Technical data — IP address, device type, browser version, operating system, session cookies, and access timestamps in Bangladesh Standard Time (BST, UTC+6).
• Gaming activity — bet history, game selections, session duration, win and loss records, bonus usage, and responsible gaming preferences.
• Communications — messages sent to our support team, feedback forms, and any correspondence related to your fd44 account.

3. How We Use Your Information

fd44 uses the personal information we collect solely for the following lawful purposes:

• Account management — to create, maintain, and secure your fd44 player account, verify your identity, and process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Platform operation — to deliver cricket betting, live casino, slots, crash games, Fishing Disco, Snooker, and all other services available on fd44.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, unauthorized access, money laundering, and other illegal activity on our platform.
• Responsible gaming compliance — to monitor player activity, apply self-exclusion or deposit limits where requested, and ensure players meet the 21+ age requirement.
• Service improvement and personalization — to analyze gameplay trends, optimize platform performance, and present you with relevant promotions, bonuses, and game recommendations tailored to the Bangladeshi market.

4. Cookies and Tracking Technologies

fd44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your browser or device that help us recognize returning users, maintain session security, and understand how our platform is used. We use strictly necessary cookies (required for platform operation), functional cookies (to remember your preferences), and analytics cookies (to measure platform performance in aggregate).

You may adjust cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the availability of some platform features, including game loading and account authentication.

5. Data Sharing and Third Parties

fd44 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following strictly limited circumstances:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard, strictly for completing transaction processing and fraud prevention.
• Technology service providers — game studios and software vendors (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) who power the games on our platform, under binding data processing agreements.
• Legal and regulatory authorities — where we are legally required to disclose information, such as in response to a valid court order, government request, or to comply with anti-money laundering obligations.
• Corporate successors — in the event of a merger, acquisition, or restructuring of fd44, your data may be transferred to the successor entity, and you will be notified of any such change in advance.

6. Data Security

The security of your personal information is a top priority for fd44. We implement industry-standard safeguards to protect your data against unauthorized access, loss, misuse, disclosure, or alteration. Our security measures include:

• SSL (Secure Socket Layer) encryption on all data transmissions between your device and our platform servers.
• Strict access controls limiting which team members can access personal account data, enforced through role-based permissions and audit logging.
• Secure storage of payment data using tokenization, ensuring that sensitive financial details such as bKash or Nagad account numbers are never stored in plain text.
• Regular security audits and vulnerability assessments carried out by our internal team and independent security specialists to maintain a fair play certified environment.

7. Data Retention

fd44 retains your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Specifically, account data is retained for the lifetime of your active fd44 account and for a defined period after account closure for legal compliance and dispute resolution purposes. Transaction and financial records are retained for the period mandated by applicable financial regulations.

Once the applicable retention period expires, we securely delete or anonymize your personal data so that it can no longer be used to identify you.

8. Your Rights as a User

As a registered user of fd44, you hold the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any data we hold is inaccurate or incomplete, you may request that we correct or update it promptly.
• Right to erasure — subject to legal retention obligations, you may request deletion of your personal data from our systems. Note that certain data must be retained to comply with anti-money laundering and responsible gaming regulations.

9. Children and Age Verification

fd44 strictly prohibits access to our platform by individuals under the age of 21. Our services are intended exclusively for adults aged 21 and above. We take age verification seriously and require documentary proof of age as part of the account registration and KYC process. If we become aware that a user below the age of 21 has registered an account, we will immediately suspend that account, void any associated transactions, and delete all associated personal data in accordance with this Privacy Policy.

Parents and guardians are encouraged to use parental control tools and monitoring software to prevent underage access to online gambling platforms. fd44 supports initiatives that promote safe, responsible gaming environments for all Bangladeshi families.

10. Changes to This Privacy Policy

fd44 reserves the right to update or amend this Privacy Policy at any time in response to changes in law, technology, or our business practices. When material changes are made, we will notify registered users via email or a prominent notice on the fd44 platform prior to the change taking effect. The updated policy will display the revised effective date at the bottom of this page. Your continued use of fd44 after a policy update constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.